1. Introduction
The Worldwide Museum of Art and Design (website URL: https://worldwidemuseum.sg/) is dedicated to showcasing a unique blend of modern art, Gen-Z perspectives, and ancient artifacts, fostering diverse cultural experiences for a broad audience. Headquartered in Singapore, we are committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore and other relevant data protection laws. By using our website and services, you agree to this Privacy Policy and consent to the collection and use of your data as outlined herein.
2. Data Collected
Data Storage Location
The Worldwide Museum of Art and Design operates its web servers in Singapore, and all personal data collected is securely stored in compliance with Singapore’s PDPA regulations. Our servers and data handling procedures are designed to safeguard your information.
Registration Data
When you register on our website, we collect your chosen username, email address, and any additional personal information that you add to your user profile. You can access, edit, or delete this information at any time, except for your username. Our website administrators may access and edit your profile as needed for operational purposes.
Purchase Data
If you purchase tickets or merchandise from our website, we collect payment information and transaction details to facilitate the purchase and customer service. This data is stored to maintain transaction records and ensure efficient service.
Support Data
Registered users can submit support queries through our support system. These submissions, including any personal data you provide, are securely stored and used only to resolve your queries.
Comments
When you leave comments on our website, we collect the information provided in the comments form, along with your IP address and browser user agent to help detect spam.
Contact Form
Information submitted through the contact form on our site is sent to our internal email, hosted by a service compliant with Singapore’s data protection laws. This data is used solely for customer service purposes and is not shared with third parties or used for marketing without your explicit consent.
Google Analytics
The Worldwide Museum of Art and Design uses Google Analytics for anonymous reporting of site usage and to help us improve the user experience. No personally identifiable information is stored. To opt out of Google Analytics tracking, please use this link: Google Analytics Opt-out.
Cases for Using the Personal Data
We use your personal information for the following purposes:
- Verification and identification during website usage;
- Providing technical assistance and customer support;
- Sending updates and information about museum events or changes;
- Monitoring website activity to prevent fraudulent transactions and ensure data security;
- Customizing the website to enhance your experience;
- Ensuring smooth website performance and administrative functions.
3. Embedded Content
Our website may include embedded content, such as YouTube videos or social media feeds. Embedded content from other websites behaves as if you visited the respective websites, which may collect data, use cookies, or track your interaction with the content. We embed content from:
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:
To display our Facebook timeline. No data is sent to Facebook until you consent. See their privacy policy here: Facebook Privacy Policy.
To display our tweets. No data is sent to Twitter until you consent. See their privacy policy here. Twitter Privacy Policy .
Youtube
For embedded videos. No data is sent to YouTube until you consent. See their privacy policy here: YouTube Privacy Policy.
YouTube Privacy Policy.
4. Cookies
Our site uses cookies to improve your browsing experience by retaining user preferences, enabling certain features (like shopping carts), and providing anonymized tracking data to third-party services such as Google Analytics. You can disable cookies in your browser settings, but this may limit some functionality of the website.
Necessary Cookies (all site visitors)
- PHPSESSID: Identifies your unique session on the website.
- cfduid: Used by Cloudflare for security settings on a per-client basis.
Necessary Cookies (for logged-in users):
- wp-auth: Used to authenticate logged-in users.
- wordpress_logged_in_{hash}: Used to maintain login sessions for users.
5. Who Has Access To Your Data
If you are not a registered user, we do not retain any personally identifiable information about you. For registered users, your data may be accessed by:
- Our system administrators.
- Support agents (when needed to resolve account-related issues).
6. Third Party Access to Your Data
We do not share your personal data with third parties unless it is necessary for delivering services, such as payment processing or website hosting. Partners include:
Zoho (for email services)
See their privacy policy here: Zoho Privacy Policy.
Google Analytics (for anonymous tracking)
See their privacy policy here: Google Analytics Privacy Policy.
7. How Long We Retain Your Data For
We retain personal data for as long as necessary to provide services or as required by law. You can request the deletion of your personal data at any time. However, we may need to retain some information for legal or operational reasons.
8. Security Measures
We use SSL/HTTPS across our website to protect user data during transmission. In the event of a data breach, we will promptly notify affected users and take all necessary steps to secure the system.
9. Your Data Rights
As a user, you have the right to request access to the personal data we store about you, and you may request deletion of your data at any time. Please note that we may be required to retain some information for legal or security purposes.
10. Third Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any external sites you visit through links on our website.
11. Release of Your Data for Legal Purposes
The Worldwide Museum of Art and Design may release your personal data if required by law or if we believe it is necessary to comply with legal processes, protect our rights, or prevent harm. We will notify you in case of any legal data release, where permitted by law.
12. Amendments
We reserve the right to amend this Privacy Policy from time to time. Any changes will be communicated to users, and you may be required to accept the updated terms to continue using our services.
This policy is in line with Singapore’s PDPA and other applicable laws. For any questions or concerns regarding this Privacy Policy, please contact our support team at privacy@worldwidemuseum.sg.